Management Team

Laura Holder

Practice Manager

Laura has been the Practice Manager here since March 2013, having previously had a career in Operations Management. Laura has overall responsibility for the strategic direction of the practice, the team, finance, health & safety, information governance, Care Quality Commission and communications. Laura chairs our Patient Participation Group and also represents the Practice at external meetings such as Primary Care Network, Clinical Commissioning Group and Integrated Care System.

Laura welcomes any concerns, complaints or suggestions that you have and you may contact her on 01692 677 031 or  l.holder@nhs.net

Angela Taverner 

Office Manager

Angie joined the surgery in April 2015. She organises and supervises the staff in both surgeries ensuring the level of cover and service provided is in line with or above our patient expectations. She comes from a management career in the retail industry having over 30 years in various managerial positions, one of those being customer services which she held for over 11 years. She is also a qualified associate in CIPD (Chartered Institute of Personal Development).

Megan Buck

Assistant Manager

Megan started at the surgery as an apprentice dispenser in July 2014. After completing her Level 2 Dispensing qualification, Megan then stayed at the practice as a qualified dispenser before progressing into a Senior dispenser post a few years after. In September 2021, Megan took on the role of IT & Administration Manager before progressing into her current role as Assistant Practice Manager.

Some of Megan’s duties include managing IT & clinical systems, phone systems, coordinating Covid & Flu vaccinations, dealing with patient feedback and complaints, significant event lead alongside many other responsibilities.